Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Privacy Policy
Effective Date: November 3, 2025
At Dolce Bella, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data—especially when you interact with us through our website, ads, text messages, or other communication channels.
Please take a moment to read this policy so you understand how your information is handled.
1. Information We Collect
We collect personal information when you:
- Fill out a contact form or request a quote on our website
- Submit your information through online ads or landing pages
- Communicate with us via text message, phone, or email
- Schedule an appointment or consultation
This information may include:
- Your name, phone number, and email address
- Your address or general project location (if provided)
- Details about your project or service request
- Message or communication preferences
2. Information from Advertising Platforms
If you interact with Dolce Bella through platforms like Facebook, Instagram, or Google, those platforms may share the contact information you provide (typically your name, phone number, and email address).
We use this data solely to contact you about your inquiry, project estimate, or related home improvement services.
By submitting your information through these platforms, you consent to receive communication from Dolce Bella—including calls, texts, or emails. You can opt out at any time.
3. How We Use Your Information
We use your personal information to:
- Contact you about your project, quote, or service inquiry
- Send appointment reminders, updates, or confirmations
- Share promotional offers or helpful home improvement tips
- Improve our customer experience and service quality
We do not sell or rent your personal data to any third parties.
4. SMS and Call Consent
By providing your phone number, you agree to receive phone calls and/or text messages from Dolce Bella about your project, appointments, or related updates. Message frequency may vary, and standard message and data rates may apply.
You can opt out anytime by replying STOP to any text or by contacting us directly.
We do not share your call or text data with outside marketers or third parties unless required by law.
5. Data Security
We take reasonable technical and administrative steps to protect your personal information from unauthorized access, misuse, or loss.
While no online system is completely secure, we make every effort to safeguard your data responsibly.
6. Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve your browsing experience, analyze site traffic, and enhance advertising performance.
You can disable or manage cookie settings in your browser at any time.
7. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask us to correct or delete your information
- Opt out of communications at any time
To make any of these requests, please contact us using the information below.
8. External Links
Our website may contain links to other websites or services.
We are not responsible for the privacy practices or content on those external sites, and we recommend reviewing their privacy policies before submitting any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices.
Any updates will be posted here with a new effective date. Please check this page occasionally for the latest version.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
Dolce Bella
703 Belmont Ave W
Kitchener, ON N2M 1P1
Phone: (519) 208-9791
By using our website, submitting your information, or communicating with our team, you confirm that you have read and agree to this Privacy Policy.